FAQs

Frequently Asked Questions
What pen color is available other than black?

We have limited quantity of silver, bronze and pink. Please check the store for stock availability.

What is the color of the ink? Can be switched to blue?

Black ink. But since it is refillable, you can switch to blue ink or other colors.

Can custom etching be done on the pen?

Unfortunately, we can't do custom etching.

Can G2 refill ink cartridges can be used?

Sorry, they are too big and they don't have Parker adapters. I will let you know when we come up with a more universal solution so any refill can be used.

Will the pen could write in all conditions (rain, upside down, underwater etc)?

Yes, ours write in any condition. It’s able to write in zero gravity, underwater, over wet and greasy paper, at any angle, and in a very wide range of temperatures

Please see video links below:

https://www.youtube.com/watch?v=xt8wOJEyBCA
https://www.youtube.com/watch?v=UnnXtAMLrxI
https://www.youtube.com/watch?v=kLIesnFUNsk
We’ll have some more videos soon!

Do you have price discounts for resale or bulk orders?

Please contact us
info@abptactical.com

I'm having issues with my pen, can you send replacements?

Sorry to hear that there are issues.
Please contact us
info@abptactical.com

Can I change shipping address?

We pride ourselves in fast service so we immediately process any incoming orders. Once it's shipped, there's not much we can do about changes.

Where is your company located?

We’re located in Arizona.

Do you sell refills?

We don't sell them right now as we are still negotiating on pricing with Fisher.

What kind of refills will fit the pen?

Our ABP Tactical Pen takes any Parker style refill.

Can the pen go through airport security?

While we, nor our customers have had any problems, its always up to TSA. TSA agents have the right to seize ANYTHING they want to. That said, if you are that concerned you should stow it in your carry on or check it.

What is a Parker adapter?

It is a small plastic adapter that is supplied with each refill so it will fit the pen.

Will the pen works for carbon copy paper or for writing tickets?

That's a good question. We actually have a lot of LEO as customers. And they've said it has worked great (one actual LEO responded back after he was finished writing a ticket!)

How do you replace the cartridge/refill?

The most important thing is that twisting clockwise extends the pen, counterclockwise brings it back in. Do not overtwist when extending the pen. Meaning, only twist so that the pen extends. So to change out the refill, you're going to want to twist counter clockwise until the feeder is removed from the barrel. Be careful because the spring on ink is loose and you don't want to lose it. When you get ready to change it, you'll look inside the barrel and you'll see a gold color circular opening, that's where the refill end needs to rest. You'll need to make sure that you have a Parker style refill. (The white cap is the Parker adapter.) Put the refill in and make sure it slides into the hole, you'll hear a muffled clicking sound. Put the spring on top of the refill, then slide the feeder carefully over the top. Do not jam it down hard, some people try and do this. If the pen extrudes, that's fine, just realign to make sure the refill is in. Then just twist clockwise slowly again, do not overtwist. The twist mechanism can sometimes be finicky, that's why we tell people do not overtwist. If you ever have any issues, do not hesitate to contact us.

Does the pen comes with any literature or instructions?

No sorry. We have several videos displaying what you can do with it however.

Why is it the free shipping code didn’t work?

The free shipping we mention is only available when folks pick up the 5-pack or more. We apologize for the mix-up.

Can I pay via PayPal?

Yes we take PayPal.

Can you send me an invoice via shopify

Yes for large order quantities.